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If we’ve made a mistake, we’ll do everything we can to make it right. If you’re simply not loving your purchase, please review the information below:
- Returns must be processed within 30 days of purchase
- Original shipping and handling charges are non-refundable
- All costs associated with returns are non-refundable
- Once we receive the product(s), we will process the refund to your original method of payment
- If you order before 11:00 AM PST, your product(s) will ship out the same day
- If you order after 11:00 AM PST, your product(s) will ship out the next business day
- Currently, we only ship to Canada and the United States.
- Purchases over $75 qualify for free shipping, otherwise:
- Shipping within Canada is $12
- Shipping to the United States is $20
- Orders arrive in 4-7 business days, depending on where are you located
For any other questions, email us at hello@hipbees.com